Effective Date: 1/16/2023
Updated: 1/16/2023
Privacy Policy
Privacy Policy Acceptance
Your use of the Site will indicate acceptance of this Privacy Policy. You may, of course, choose to
discontinue using the Site. Please exit the Site immediately if you do not agree to the terms of this
Privacy Policy. Please also read our Terms of Use policy. By using our site, you agree to both policies.
This notice describes how https://mvhearingbalance.com/ may collect and use your information, and how
you can get access to this information. Please review this Agreement carefully.
The privacy of your information is important to us.
For Using Our Site
This Privacy Policy applies to the Miami Valley Hearing and Balance website (the “Site”). The Site may
contain links to other sites. If you enter another website (whether through an advertisement, service, or
content link), be aware that Miami Valley Hearing and Balance is not responsible for the privacy practices
of such other sites. We encourage you to look for and review the privacy statements of each and every
website you visit through a link or advertisement on https://mvhearingbalance.com/.
Information We May Collect
Cookies
Miami Valley Hearing and Balance collects non-personal information about your use of the Site and your
use of the websites of Corporate Partners through the use of cookies.
The information collected by cookies:
- Helps dynamically generate advertising and content on web pages or in newsletters
- Allows statistical monitoring of website and Corporate Partner usage
- Determines the purposes for which these actions are being taken
Cookies are also used as navigation aids and session timers. Your browser software can be set to reject
cookies; however, certain site functions may not work properly if cookies are rejected.
Identifiable Information We Collect
Miami Valley Hearing and Balance collects personally identifiable information when you interact with us
through newsletters, phone calls, emails, online forms, public forums, or online chat.
By using our Site, we may collect:
- Name
- Address
- Phone number
- Email address
- Date of birth
- Geolocation
- IP address
This information may be shared internally among affiliated companies to support site functionality,
business interests, and compliance.
Information Collected by Third Parties Not Acting on Miami Valley Hearing and Balance’s Behalf
Corporate Partners or advertisers may use their own cookies and third-party Ad Servers to collect
non-personal information. Miami Valley Hearing and Balance does not control these third parties’ data
practices but requires them to protect collected information.
You may opt out of third-party data collection through individual sites, browser/device settings, or the
Network Advertising Initiative Opt-Out Page.
Third-party cookies used include:
- Google Tag Manager
- Google Analytics
Disclosure of Your Information
Miami Valley Hearing and Balance will not disclose personally identifiable information except as required
by law, court order, or in cases of physical threat. When legally permitted, we will attempt to notify you
before disclosure.
Disclosure of Aggregate Information
We may share anonymized, aggregate information with third parties. These parties must agree not to
attempt to re-identify individuals.
How Miami Valley Hearing and Balance Handles Privacy and Security Internally
- Use of firewalls
- Restricted employee access
- Password security best practices
- Employee compliance requirements
- Secure data storage
Despite safeguards, no data transmission over the Internet can be guaranteed to be 100% secure.
SMS Privacy Policy
We may collect personal information directly from you, for example during registration, while making an appointment, while setting up an account with us, when you contact us for customer support, at checkout, or during a phone call.
Personal information we collect directly from you may include first and last name, address, email address, and phone number.
By providing this information you agree to receive SMS and phone calls from Miami Valley Hearing and Balance.
By initiating SMS communication, you agree to receive SMS and phone calls from Miami Valley Hearing and Balance.
At any time, you can reply “STOP” to stop receiving messages, and HELP for assistance or receive further support from the us regarding the message program.
Message frequency may vary, and data or message rates may apply.
Miami Valley Hearing and Balance uses the information collected for the following purposes:
- To process bookings and payments
- To provide customer support and respond to inquiries
- To send updates, confirmations, and relevant service information
- To comply with legal obligations and prevent fraud
- We do not share information with any third party. No mobile opt-in data will be shared with third parties.
I consent to receive text messages from Miami Valley Hearing and Balance regarding my inquiry about our services, products, and support.
Contacting Miami Valley Hearing and Balance Regarding Your Personal Information
To update or delete your information, contact us at https://mvhearingbalance.com//contact or call
937-576-0074. We aim to respond within 48 business hours.
For California Residents
California residents have the right to request information regarding personal data collection, sharing,
and deletion, and to opt out of the sale of personal information.
Requests may be submitted via email at USPrivacy@Demant.com or by calling 855-400-9766.
Requests may take up to 45 days, with a possible extension.
Contacting Miami Valley Hearing and Balance, Continued
If you have a visual disability, please contact us at https://mvhearingbalance.com//contact to request an
alternative format.
Severability
If any provision of this Privacy Policy is found invalid, the remaining provisions shall remain in full
force and effect.